Hartford HealthCare Disaster Exercise

Case Study

Hartford HealthCare (HHC) is a fully integrated health system with almost 20,000 employees and comprised of 9 hospitals, including a trauma center and behavioral health entities, senior living communities, multi-specialty medical group, and a regional home care system.

The Problem

They wanted to test their ability to surge beyond their licensed bed capacity if their system or the region was hit by a disaster. Not every facility is affected by a disaster in the same way, but they would need to work together to coordinate across multiple locations.

The Solution

Our team developed and conducted an integrated, full-scale system-wide disaster exercise, testing the procedures at each of the 15 entities while centrally coordinating from a system Emergency Operations Center. Each site set up a command center and tested their ability to manage space, resources, and staffing through the simulated event.

The Results

This exercise strengthened their collaboration skills, while allowing HHC to capitalize on their strengths and mitigate their weaknesses. This is especially challenging while caring for special care patients such as critical care and behavioral health units to ensure they are better prepared when a real disaster strikes.

Sign up to receive the latest updates, news and insights from Jensen Hughes!

Connect With Us

Get in Touch

First Name

Last Name

Position/Job Title

Company Name

Email

Phone

Country

State

Province

Message

Yes, I would like to receive emails with the latest news and updates from Jensen Hughes.

Yes, I accept

By completing the above form and checking this box you confirm that you have read, understood and accept our Privacy terms as well as our Cookie terms. Read our Privacy Policy.

Jensen Hughes ensures non-discrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities or limited English proficiency, contact the Jensen Hughes Compliance Team at 410-737-8677 or compliance@jensenhughes.com.